Customer Service PLANBET Bangladesh

This method of communication is universal. It is suitable regardless of the nature of your question or the severity of your problem. The advantage of contacting PLANBET Support by e-mail is that we will have enough time to look into your question. Depending on the specific issue you are interested in, you can send an email to one of the following email addresses:

Customer Service – [email protected];

Questions about payments – [email protected];

Affiliate Program – [email protected];

Questions on cooperation – [email protected];

Security – [email protected];

General Questions – [email protected].

Consideration of players’ letters takes place around the clock. We always try to provide a response as soon as possible. But in some cases, the waiting time may be 24 hours or more. To shorten this period and help us resolve your issue faster, please keep the following guidelines in mind:

• Fill in all the fields before sending the letter. In the subject line, tell us about your problem in a few words. In the text, describe it in as much detail as possible;
• If necessary and possible, please attach photos, screenshots or other materials that may give us additional information about the problem;
• Do not send multiple letters related to the same problem. This can only increase the time it takes to process your application;
• Do not attempt to communicate with PLANBET Support in promotional or newsletter emails. If you receive an email as part of an automated newsletter, do not reply to it;
• Use the e-mail address you previously provided during registration to communicate with us. This will help us immediately understand which account you belong to;
• Be polite and do not insult PLANBET support staff. A disrespectful attitude may lead to the blocking of your account.

When we have reviewed your letter, we will send a reply to your e-mail address. If you need quicker advice on simple questions, please use another way to contact PLANBET Support in Bangladesh.

If your question concerns the general rules of the game on the official PLANBET website, you can use the online chat. This method is suitable, for example, if you want to clarify the details of a bonus offer, withdrawal conditions or receive instructions on how to install the mobile application.

To write to us in chat, you must first open it. This can be done on any page of the official website. Next, send a message and wait for the manager’s reply. Usually it takes no more than 5 minutes.